Delete your account and data

From inside the app

1. Open Amalio and choose Account and Settings at the top of the screen.
2. Scroll to the bottom and choose "Delete account and data".
3. Read what will be removed, then type the confirmation word.
4. Confirm deletion and wait for the request to complete. The app explains if deletion could not be carried out.

What is deleted

• Every recording and its audio file in storage
• All transcripts, original and enhanced
• Every AI tool result
• Ask-your-archive conversations and their citations
• Support messages you sent
• Your account photo, if you added one
• Your account and profile

What this does not do

A subscription, if you have one, is managed by the app store rather than by Amalio — cancel it in your App Store or Google Play settings, because deleting your account does not cancel it. We may also keep a content-free record that the deletion happened, to meet our legal obligations and to evidence that your request was carried out. Data may remain in separate backups until their retention cycle ends: seven days at the provider, and thirty days for operational backups when a new backup is taken, retaining the latest three until replacements exist. Deletion is reapplied before a restored service reopens.

If you no longer have the app installed

If you no longer have access to the app, use the privacy channel. That channel is currently being prepared.

The email channel is being set up and cannot receive messages yet.